Our return policy is simple. If you aren't happy, we aren't happy.We offer a full retail credit for items that are shipped back with care and within 7 days of receipt.Your CFDCO item should be packaged carefully. Use original package and packing materials if possible. If you receive your item and find that it does not meet your expectation, we ask that you contact us immediately and let us know so that we can negotiate your expeditious exchange. Send your order number and request to returns.
*****PLEASE NOTE***** These items are hand made [ "bespoke"] and made to order just for ''YOU". These items are not off the rack items and each item is "CUSTOM" made just for ''YOU". So once the order has been placed we will do everything possible to work with you. We offer a full retail credit ONLY!, for items that are ordered thru our store. If you place an order and cancel, you have 5 days to request a retail credit, after 5 days we will issue a retail credit ONLY!.
Allow 24/48 hours during normal business hours for reply. www.cianofarmer.com